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 StingRay Tackle Blog

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Rods

Azul Series

High performance deep sea fishing rods


Caliente Series

Pink ladies' high performance fishing rods


Cockpit Chaos Series

Extreme performance  custom built fishing rods


Specialty Rods

Deep dropping, casting and technique specific fishing rods


Personalizing Services

Personalize your StingRay with your name or Bill-Mar decals


MingYang Reels

Baitcasting and Fly Fishing Reels

    ►Freshwater

    ►Saltwater

   Fly Fishing


Accessories

Field bags, Bill-Mar decals, etc.


Support

Contact Us


Return Policy


Shipping Policy


Warranty & Service


Care For Your Rod


Where To Buy


Order History


Dealers & Resellers

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CORPORATE MEMBER:StingRay Tackle supports the American Sportsfishing AssociationStingRay Tackle supports the International Game Fish Association

Visit StingRay on EBay

Our on-line outlet store offering reconditioned, one of a kind, special sales and surplus inventory

 

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Our Return Policy

 

Our priority is your complete satisfaction with your StingRay purchase. We want you to be a loyal customer and consider StingRay Tackle Company for all your future needs. However, we understand that sometimes a product may be purchased in error, may not meet your requirements or may be damaged in shipping. The following is our policy for returns:

  1. Purchases from our website or our Ebay store: For a limited time and because we understand that you may be cautious about buying a StingRay fishing pole from our site sight unseen, we are offering a two week (from date of purchase) no questions asked return policy.  If you are not satisfied with the quality of the StingRay product, simply send it back to us for a full refund. We will credit your credit card with the full complete cost of the original purchase, including outbound shipping.  Please return only undamaged and unused merchandise for a full refund.

  2. Damaged in Transit: If your StingRay arrives damaged, please contact the carrier immediately and report the damage. You may also call StingRay’s customer service and we will issue a call tag for the damaged rod(s). We will immediately reship your order following confirmation.

  3. Mistake or exchange: Please call our Customer Service department and we will gladly work with you on shipping the correct items to you.  Please notice that we may require additional shipping and pick up charge depending on the circumstances.

It is our goal to deal with your unique situation in a fair and equitable manner. Please discuss the situation leading to your return with us and we will find a mutually acceptable solution.

 

No Risk Purchase

 

For a limited time, you can order StingRays fishing rods without risk. Go ahead and compare your new StingRay to other rods. Check out their beauty and quality construction and if you are not 100% satisfied, send it back to us within two weeks of purchase for a full refund. Simply call us for a return authorization.

 

Your complete satisfaction with your purchase is our goal. If at any time you feel that your StingRay product has not lived up to your expectations, please tell us. If you are delighted with your StingRays, please tell a friend.