Domestic Shipping Policy
We want your online experience to be enjoyable, simple
and successful. Although the majority of our orders are
processed without inconvenience, understanding our shipping
policy will assure that your transaction will be successful.
Most Pay Pal, credit and debit card orders are shipped the
next day following the order. However, we may be required to
hold a shipment if we are not able to confirm the authenticity
of the payment or we suspect fraud. If we need additional
information to complete your order, we will contact you within
24 hours. Fraud cost on-line businesses millions of dollars each
year and we have adopted these policies to minimize the
potential for loss:
Pay Pal: We only ship to verified Pay Pal addresses. If your
address is not verified or you are a new Pay Pal user, please
let us know via email and we will contact you prior to shipment.
Credit Cards: In most cases, we will only ship to the address
of record for the credit card holder. If your shipping address
does not match the credit card address of record, we will
contact you prior to shipment.
The above instances may result in delay in shipping your
order. By providing us with complete information, including a
daytime telephone number, you can help us minimize any delays.
We do not ship orders on Saturday or Sunday. Any order placed
on Saturday, Sunday or a national holiday will be shipped on the
next business day. We ship UPS ground (US and Canada) unless
otherwise requested. In most cases, a signature may be
required for delivery.
In the unlikely event that any items in your
order are unavailable for immediate delivery, we will ship the
remainder of your order immediately and ship the balance when it
becomes available (with no additional shipping charges).
Determination of shipping charges is automatically made at
Please note that as a matter of corporate policy, we
cooperate with authorities in the detection and prosecution of
If you have questions or comments please contact us via email
firstname.lastname@example.org or toll free at 800.257.9461