Warranty



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Warranty As Good As It Gets

LOOKING FOR A SERVICE FORM? CLICK HERE

We are proud of the quality of our StingRay rods and stand behind every product we make. We cover each StingRay with two warranties: Our No Hassle Unconditional Warranty covers your purchase for two years from the date of registration and the additional Limited Lifetime Warranty assures that you will enjoy your StingRay for many years to come.

OUR NO-HASSLE TWO YEAR UNCONDITIONAL WARRANTY

Should your StingRay rod fail for any reason whatsoever (including accidental damage) during your first two years of ownership, simply return the rod to us with a completed Warranty Service Form or a note describing the problem and your contact information. Please include a check, money order or credit card information for return shipping and handling charges*. Some restrictions apply to products purchased for commercial applications. See bottom of warranty information for details.

OUR NO HASSLE LIFETIME REPLACEMENT POLICY

If your StingRay rod fails or becomes damaged after the first two years of ownership, you may send the rod to us for repair or replacement for the cost of 50% of the current list price of the rod or similar model, plus return shipping and handling charges *.

ACTIVATE YOUR WARRANTY

To activate your warranty you must send the warranty activation card included with each product within 30 days of purchase from a retailer or on-line store. You may also register your purchase by visiting our website at www.stingraytackle.com and choosing the Product Registration link from the menu.

IF YOUR STINGRAY IS NOT REGISTERED

We consider registration of your new StingRay essential to our quality control and your total satisfaction experience. By registering your StingRay, you not only obtain the maximum benefit of our warranty but also make it possible for us to send you notifications that may affect your product. You will also be entitled to discounts and information on new products and services.

If you fail to register your StingRay rod within 30 days from the date of purchase AND you cannot accurately verify the date of purchase by providing a sales receipt at the time of the warranty claim, we will apply the terms of our No Hassle Limited Lifetime Warranty to your claim.

WHERE TO SEND YOUR STINGRAY FOR REPAIRS

You may download a Warranty Service Form by clicking here: www.stingraytackle.com/serviceform.pdf

* For applicable S&H charges, please download a warranty service form above.

Exclusions and Limitations

StingRay Tackle Company makes no other express or implied warranty with respect to the product other than the warranty set forth above. No StingRay Tackle Company dealer, agent, or employee is authorized to make any modification, extension or addition to this warranty. Unless unenforceable or unlawful under applicable law, StingRay Tackle Company disclaims all implied warranties, including the implied warranties of merchantability, non infringement, and fitness for a particular purpose. The liability of StingRay Tackle Company, if any, for damages related to any allegedly defective product shall under any tort, contract, or other legal theory be limited to the actual price paid for the product and shall in no event include incidental, consequential, special, or indirect damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion and limitation of incidental or consequential damages, so the above limitations may not apply to you.

Commercial applications: StingRays purchased for commercial applications such as charter fishing and fleet purchases are limited to a maximum of two replacements or repairs under the two year unconditional warranty. All other terms remain the same.

Your complete satisfaction with your purchase is our goal. If at any time you feel that your StingRay product has not lived up to your expectations, please tell us. If you are delighted with your StingRays, please tell a friend.