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Toll Free (US & Canada)
1.800.257.9461
9 AM to 5 PM, M-S (EST)
SUNDAYS: GONE FISHIN'
Holiday Hours May Differ
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Fishing Rods
Our saltwater rod
collection
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Fishing Reels
Reels for all
budgets and needs
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Lures, etc
Trolling, Sabikis,
Dredges,Jigging, etc.
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Accessories
Tools, gaffs,
knives, etc
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Terminal Tackle +
Hooks, swivels,
leaders and lines
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Personalize Your Purchase
Add a name and more
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Fly
Fishing Rods
Our Big Game FF rods
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Fly Fishing Reels
Our reels by Omoto
and Ming
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Line, Flies and Lures
Hand tied lures and
flies. Cortland lines
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Rods
Our inshore and
freshwater collection
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Reels
Reels by Omoto and
Ming
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USCA Page
The place for
catfishing gear
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Men's
Collection
OHO, Fishworks,
Ocean Slayer, Scales and Old Habana
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Ladies' Collection
OHO, Bimini Bay,
Fishworks, Scales
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Contact Us
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Return
Policy
In the event you
need to send it back
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Shipping
Policy
Stuff you should
know
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Warranty &
Service
All you need to know
when your StingRay product needs repair
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Care For Your Rod
Show a little TLC
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Where To Buy
Places that carry
our products
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Order
History
When you need to
know where is at
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100%
Secure Transaction
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your protection, this Web
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Warranty As Good As It Gets
LOOKING FOR A SERVICE FORM?
CLICK HERE
We are
proud of the quality of our StingRay rods and stand behind every product we
make. We cover each StingRay with two warranties: Our No Hassle Unconditional
Warranty covers your purchase for two years from the date of registration and
the additional Limited Lifetime Warranty assures that you will enjoy your
StingRay for many years to come.
OUR NO-HASSLE TWO YEAR UNCONDITIONAL WARRANTY
Should
your StingRay rod fail for any reason whatsoever (including accidental damage)
during your first two years of ownership, simply return the rod to us with a
completed Warranty Service Form or a note describing the problem and your
contact information. Please include a check, money order or credit card
information for return shipping and handling charges*.
Some restrictions apply to products purchased for commercial applications.
See bottom of warranty information for details.
OUR NO HASSLE LIFETIME
REPLACEMENT POLICY
If your StingRay rod fails or
becomes damaged after the first two years of ownership, you may send the rod to
us for repair or replacement for the cost of 50% of the current list price of
the rod or similar model, plus return shipping and handling charges *.
ACTIVATE YOUR WARRANTY
To activate your warranty you
must send the warranty activation card included with each product within 30 days
of purchase from a retailer or on-line store. You may also register your
purchase by visiting our website at www.stingraytackle.com
and choosing the Product Registration link from the menu.
IF YOUR STINGRAY IS NOT REGISTERED
We
consider registration of your new StingRay essential to our quality control and
your total satisfaction experience. By registering your StingRay, you not only
obtain the maximum benefit of our warranty but also make it possible for us to
send you notifications that may affect your product. You will also be entitled
to discounts and information on new products and services.
If you
fail to register your StingRay rod within 30 days from the date of purchase AND
you cannot accurately verify the date of purchase by providing a sales receipt
at the time of the warranty claim, we will apply the terms of our No Hassle
Limited Lifetime Warranty to your claim.
WHERE TO SEND YOUR STINGRAY FOR REPAIRS
You may
download a Warranty Service Form by clicking here:
www.stingraytackle.com/serviceform.pdf
*
For applicable S&H charges, please download a warranty service form above.
Exclusions and Limitations
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StingRay
Tackle Company makes no other express or implied warranty with respect to the
product other than the warranty set forth above.
No StingRay Tackle Company dealer, agent, or employee is authorized to
make any modification, extension or addition to this warranty. Unless
unenforceable or unlawful under applicable law, StingRay Tackle Company
disclaims all implied warranties, including the implied warranties of
merchantability, non infringement, and fitness for a particular purpose. The
liability of StingRay Tackle Company, if any, for damages related to any
allegedly defective product shall under any tort, contract, or other legal
theory be limited to the actual price paid for the product and shall in no event
include incidental, consequential, special, or indirect damages. Some states do
not allow limitations on how long an implied warranty lasts or the exclusion and
limitation of incidental or consequential damages, so the above limitations may
not apply to you.
Commercial applications: StingRays
purchased for commercial applications such as charter fishing and fleet
purchases are limited to a maximum of two replacements or repairs under
the two year unconditional warranty. All other terms remain the same.
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Your
complete satisfaction with your purchase is our goal. If at any time you feel
that your StingRay product has not lived up to your expectations, please tell
us. If you are delighted with your StingRays, please tell a friend.
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